Our Values
Do the right thing
We recognize that we're a business of humans; mistakes will happen. That is why our motto is to do the right thing - act with integrity, own our actions, correct mistakes, and learn from experience.
Provide Extraordinary Service
We always aim to exceed expectations and serve our clients in extraordinary ways. Our business may be about lending money but our success is all about service.
Respect the team
Every member of our team is invaluable. We believe in fostering an environment where each person's contributions are respected and appreciated. We
recognize that the power of many is greater than the power of one.
Take Responsibility
At Northwestern Finance, it's not enough to do our jobs well. If something needs fixing, we step forward, own the problem, and make things right.
Have Fun
We encourage a workplace culture where colleagues find fulfillment and enjoyment in their work. When they are happy, they'll do a better job - and our clients will feel the difference.
Origins
Our roots go back to 2017. Our founding principle of exceptional client service was true then, and it is still true now.
Northwestern Finance's vision is to improve borrowing accessibility for underserved communities. Our company remains committed to its founding vision, working everyday to ensure financial inclusivity by providing fair and transparent lending solutions.
Company Behavior
Personal :
We take the time to get to know our clients inside and out so that we understand fully where they are now in their financial journey — and where they want to be down the road.
Warm, Empathetic and Humble :
We put our clients’ success at the center of all that we do. We are here to serve and to delight, not to be praised.
Trustworthy :
We treat our clients as we would friends. We faithfully do what we've been engaged to do and we only deliver what we would buy ourselves.